Where we are
Aion Financial Technologies, Inc.
75 E Santa Clara St., Suite 900
San Jose, CA 95113
75 E Santa Clara St., Suite 900
San Jose, CA 95113
Last modified: October 1, 2022
A Company (“Company”) may use Aion’s Bill Payments feature (“Aion Bill Payments”) to make one-time payments (each, a “Bill Payment” or “Bill Payments”) from their Aion Business Banking account to companies or individuals that Company selects (collectively, “Payees”), subject to these terms and conditions (“Bill Payment Terms”) and all other terms and conditions applicable to Company’s Aion Account, Aion Business Banking Account and Aion Terms of Use, including the Aion Platform Services Agreement.
Aion Bill Payments can be accessed through the Aion platform and is available based on your purchased Aion subscription plan (“Plan”). The payment amount for each Bill Payment requested by Company will be debited from your Aion Business Banking account immediately upon submission of the Bill Payment request or at the time a scheduled Bill Payment occurs.
These Bill Payment Terms govern Company’s participation in Aion Bill Payments. By opening and maintaining an Aion Business Banking account in good standing and using a Plan, Company has access to Aion Bill Payments. Capitalized terms used in these Bill Payment Terms have the meanings provided herein, or as defined in the Aion Terms of Use or Aion Platform Services Agreement.
Read these Bill Payment Terms (and any future modifications) carefully and retain a copy for your records. If you do not agree to the Bill Payment Terms (including all agreements and policies referenced in these Bill Payment Terms or otherwise applicable to use of Aion Bill Payments which are required to be agreed to and accepted before use of such features), you may not use Aion Bill Payments.
We may modify these Bill Payment Terms at any time in accordance with applicable law by posting an updated version to our legal page or otherwise providing you Notice. We may also give you additional Notice of any changes we believe are material in our sole discretion. You agree that you will be deemed to have received Notice of a change in these Bill Payment Terms when the changes or Notice of the change are posted on the Aion website or Aion Platform, or otherwise delivered. Your continued use of Aion Bill Payments and the Services will serve as your acceptance of any changes to these Bill Payment Terms and incorporated terms, agreements, and policies referenced.
Any waiver or modification that we provide to Company, of any kind or at any time, applies only to the specific instance involved and will not act as a general waiver or a waiver or modification under these Bill Payment Terms for any other or future acts, events, or conditions. Further, any delay by Aion in enforcing our rights under these Bill Payment Terms does not constitute forfeiture of any such rights.
Any current or future claims, disputes or controversy relating to your use of Aion Bill Payments as it relates to our provision of the feature, shall be governed by the Aion Terms of Use and the Aion Platform Services Agreement, which includes an arbitration provision.
Contact us immediately via [email protected] if you believe a Bill Payment from your Aion Business Banking account was sent in error.
To use Aion Bill Payments, Company must: (i) have an Aion Account, including an Aion Business Banking account, in good standing and on a Plan and (ii) accept and abide by these Bill Payment Terms. Only authorized users may use Aion Bill Payments. Users may not use Aion Bill Payments for personal, family, or household purposes.
To use Aion Bill Payments, you must provide information online to us to identify the Payee designate and Bill Payments to be delivered. You must provide sufficient information about a Payee to permit us to properly direct the Bill Payment and permit the Payee to identify Company as the payment source upon receipt of a Bill Payment.
You must complete all required fields with accurate information, as indicated in the Aion Bill Payments feature (“Payment Instructions”). By providing us with the Payment Instructions of the Payee to whom Company wishes to direct a Bill Payment, Company authorizes us to follow the Payment Instructions that we receive through Aion Bill Payments. Company further authorizes us to update or change any of your Payee information as requested. When we receive a Payment Instruction, you authorize us to debit the Company’s specific Aion Business Banking account for that payment and remit funds to the Payee on your behalf.
Bill Payment requests can be scheduled for a future date or be submitted for immediate processing. We have no liability in the event we cannot complete a Bill Payment due to insufficient funds in the Aion Business Banking account or the Bill Payment to the Payee being blocked for any reason. We reserve the right, subject to Applicable Law, to change the Bill Payment transaction limits, limit, block or place a hold on certain types of transfers or transactions, limit, suspend or block transfers to particular persons, entities or recipients, or suspend your access to Aion Bill Payments, each in our sole discretion. We reserve the right, subject to Applicable Law, to review every transaction and place a hold, in accordance with the U.S. Patriot Act and all other Applicable Law, which may incur reasonable delay in transaction processing time.
Company, not Aion, is solely responsible for the accuracy of the Payment Instructions that you provide in connection with each Bill Payment you initiate. Before scheduling any Bill Payment, Company must review the Payment Instructions to ensure correctness. We cannot guarantee that we will be able to cancel any Bill Payment(s) after you have scheduled it. If you want to cancel a Bill Payment after it has been initiated, please immediately contact Customer Service. Although we will make every effort to accommodate your request, we will have no liability for failing to do so.
You may not send a Bill Payment to any payee conducting activities prohibited by the Aion Terms of Use or Aion Platform Services Agreement or any other incorporated terms, agreements, and policies.
Aion Bill Payments is available 24 hours a day, 7 days a week, except during maintenance periods or circumstances beyond our reasonable control. Bill Payments are processed in accordance with the timeframes above, and are subject to other reasonable delays.
Company can choose the method by which a Bill Payment is sent to the Payee. “Cutoff Time” means 3:30pm Pacific Time/6:30 pm Eastern Time (for ACH) and on any business day and is the time by which you must transmit Payment Instructions to have them considered entered on that particular business day.
ACH Electronic Payment: Bill Payments will be processed and sent via ACH electronic payment not later than the second business day after the request and typically delivered to the Payee within 1-3 business days.
Aion Bill Payments includes an Aion Bills Inbox “Aion Inbox” that contains a bills parsing feature (“Bill Parsing”). To use Bill Parsing, Company can set up a custom email address used specifically to receive invoices in their Aion Inbox. To use Bill Parsing and automatically populate Payment Instructions for a Bill Payment, Company must send or forward an email to the designated Aion Inbox email address with the invoice as an attached PDF. All other formats will be automatically archived and stored in the Archived tab for later reference. When a PDF invoice is received in the Aion Inbox, that inbox will automatically populate the Payment Instructions for that specific invoice in the Bill Payment form. Company will receive an email from Aion immediately, and it will indicate that the Bill Payment is ready for Company’s review and approval prior to submitting. Company, not Aion, is solely responsible for the accuracy of the Payment Instructions, including those payment details populated by the Bill Parsing feature. Before scheduling the Bill Payment, Company must review, verify and update the Payment Instructions to ensure correctness. If any part of the Payment Instructions is not correct, Company can edit the Payment Instructions form prior to scheduling the Bill Payment. Company is ultimately responsible for submitting the correct Bill Payment and Payment Instructions, not Aion or Bill Parsing.
Aion is not responsible or liable for any Bill Payment if: (i) there are insufficient funds in Company’s Aion Business Banking to complete the Bill Payment; (ii) a legal order prohibits withdrawals from Company’s Aion Business Banking account; (iii) Company’s Aion Business Banking account is closed, has been frozen or suspended, or is otherwise not authorized to debit the corresponding Bill Payment; (iv) Company commits fraud or violates any law or regulation in connection with the Bill Payments; (v) any electronic terminal, telecommunication device or part of the electronic fund transfer system is not working properly, including with respect to clearing and settling functionalities; (vii) you did not provide complete and correct Payment Instructions; (vii) you did not properly follow the instructions or terms and conditions for use of Bill Payments, including without limitation these Bill Payment Terms; (viii) you knew and/or had been advised that Bill Payments was not operating properly at the time you scheduled the Bill Payments; (iix) there is a postal delay; or (xi) circumstances beyond Aion’s control (such as fire, flood or improper transmission or handling by a third party) that prevent, hinder or delay the Bill Payments.
